Cookie Policy


Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer’s hard drive.

We use the following cookies:

  • Strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website or make use of e-billing services.
  • Analytical or performance cookies. These allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
  • Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
  • Targeting cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.

Please contact us for more information about the individual cookies we use and the purposes for which we use them.

Please note that the following third parties may also use cookies, over which we have no control. These named third parties may include, for example, advertising networks and providers of external services like web traffic analysis services. These third party cookies are likely to be analytical cookies or performance cookies or targeting cookies:

Bing Ads

Tells us how our ads on Bing are working and what kinds of users are interested in Monet.


A cookie that tracks how users interact with our website for us to track bugs and optimise our marketing conversions. 


Allows us to detect how a user comes to Monet and from which specific source, medium and channel.

Facebook Ads

Tells us how our ads on Facebook are working and what kinds of users are interested in Monet.

Google Ads

A cookie that shows us how effective our Monet ad campaigns are by tracking how many users click through to our website from a particular ad, and the demographic and associated groupings of those users.

Google Analytics

Allows us to see how many users are on the Monet website, which pages they are visiting and track how many visitors joined Monet.


Amplitude is a tool to measure on-site behaviour and actions, alongside tracking events for our own product retention and marketing goals.

Google Tag Manager

This cookie controls other cookies on the website.


Helpcrunch is a tool that allows users to chat to Support through our website. It uses a script with a visitor cookie associated with it.

Twitter Ads

Tells us how our ads on Twitter are working and what kinds of users are interested in Monet.

To deactivate the use of third party advertising cookies, you may visit the Cookie Consent Manager to manage the use of these types of cookies.

You can choose which analytical, functionality and targeting cookies we can set by clicking on the button(s) in the Cookie Consent Manger:

Strictly essential cookies    OFF

Analytical or performance cookies    OFF

Functionality cookies    OFF

Targeting cookies    OFF

However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our website.

Except for essential cookies, all cookies will expire after 2 years.